This document is a binding agreement between you and kedai168. Please read it carefully. If you do not agree with any of the terms herein, please do not use our platform. By registering or logging in, you automatically agree to all stated terms.
01 Introduction & Acceptance of Terms
Welcome to kedai168, an online entertainment platform operated and managed by kedai168 Entertainment Sdn. Bhd. These Terms and Conditions ("Terms") govern your use of the kedai168.fun website and all services, games, promotions, and other features available on it.
By accessing or using the kedai168 platform in any way — whether via web browser, mobile app, or any other device — you acknowledge that you have read, understood, and agreed to be bound by these Terms. This acceptance takes effect from the date you first access our platform.
These Terms should be read together with our Privacy Policy and Responsible Gaming Policy ours, both of which form part of the overall agreement between you and kedai168. In the event of any conflict between these documents, these Terms shall take precedence.
02 Member Eligibility & Registration
To register and use kedai168's services, you must meet all of the following eligibility requirements:
- Age Restriction: You must be at least 18 years of age. kedai168 takes seriously its responsibility to prevent access by underage individuals.
- Nationality & Location: You must be located in a jurisdiction where the use of this online entertainment platform is not prohibited by applicable local laws.
- One Account Only: Each individual is only permitted to hold one active account at kedai168. Registering multiple accounts is strictly prohibited and may result in the closure of all associated accounts.
- Accurate Information: All information provided during registration must be accurate, complete, and up to date. kedai168 reserves the right to request identity verification documents (KYC) at any time.
- Legal Capacity: You must have full legal capacity to enter into this binding agreement.
Kedai168 reserves the right to reject registration applications or close existing accounts if eligibility requirements are found to be unmet, without having to provide any reason. The KYC verification process may require you to submit a copy of your identity card, bank statement, or other supporting documents to verify your identity.
03 User Account & Security
Your kedai168 account is exclusively for your personal use. You are fully responsible for keeping your login credentials secure, including your password and username.
- Password Confidentiality: Never share your password with anyone. kedai168 will never ask for your password via email, chat, or phone.
- Prohibited Activities: Any activity carried out through your account is your responsibility, including if the account is accessed by a third party due to your own negligence.
- Immediate Reporting: If you suspect your account has been accessed without authorisation, please contact the kedai168 support team immediately via live chat or email.
- Two-Factor Authentication: We encourage all members to activate the two-factor authentication (2FA) feature available in your account settings for added security.
- Up-to-Date Information: You are responsible for keeping your personal information up to date whenever changes occur, particularly your active phone number and email address.
Every login session to your kedai168 account is protected with 256-bit SSL encryption. Our platform also continuously monitors account activity to detect any suspicious access attempts and will take immediate action if required.
04 Deposit & Payment
Kedai168 supports a variety of local Malaysian payment methods for the convenience of our members. All deposits are processed securely using industry-standard encryption.
- Deposit Method: DuitNow, FPX (all major Malaysian banks), Touch 'n Go eWallet, Boost, and GrabPay are available for deposits.
- Minimum Deposit: The minimum deposit amount is RM 5 per transaction, making our platform accessible to players of all levels.
- Processing Time: Deposits are typically credited to your account within seconds to a few minutes, depending on the payment method selected.
- Source of Funds: You may only deposit funds from a bank account or eWallet registered in your own name. The use of third-party cards or accounts is strictly prohibited.
- Currency: All transactions at kedai168 are conducted in Malaysian Ringgit (MYR).
- Transaction Record: All deposit transactions are recorded and can be reviewed in your account transaction history at any time.
kedai168 is not responsible for any additional charges imposed by your bank or third-party payment service provider. Please review your payment service terms before making a deposit.
05 Fund Withdrawal
Withdrawal of funds from your kedai168 account is subject to the following conditions to ensure the security and validity of every transaction:
- Identity Verification: All withdrawal requests must pass a successful identity verification (KYC) process before being processed.
- Withdrawal Method: Funds may only be withdrawn to a bank account or eWallet registered in your name and verified during the KYC process.
- Minimum Withdrawal: The minimum withdrawal amount is RM 30 per transaction.
- Processing Time: Approved withdrawal requests are typically processed within 1 to 24 hours on business days. Requests made on weekends or public holidays may take slightly longer.
- Bonus Wagering Requirements: Any balance that includes a bonus with unfulfilled wagering requirements is not eligible for withdrawal until those requirements are fully met.
- Right of Review: kedai168 reserves the right to request additional documents or delay withdrawals for security review purposes if necessary.
All withdrawals are processed manually by our finance team to ensure transaction security and accuracy. We do not charge any processing fees for standard withdrawals that meet the specified conditions.
06 Bonus & Promotions
Kedai168 offers a wide range of attractive bonuses and promotions for new and existing members. All bonuses are subject to wagering requirements and specific terms stated alongside each offer.
- Welcome Bonus: The 100% Welcome Bonus on a new member's first deposit is subject to a 30x wagering requirement on the bonus amount before withdrawal is permitted.
- Validity Period: Each bonus has a specified validity period. Bonuses that are not used within that period will expire automatically.
- One Bonus at a Time: Unless otherwise stated, only one bonus may be active in your account at any given time.
- Prohibition of Abuse: Any attempt to abuse the bonus system — including registering multiple accounts, using a VPN, or coordinating with other players — will result in bonus cancellation and further action taken against the account.
- Promotion Changes: kedai168 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
- Final Decision: All decisions made by kedai168 regarding bonus eligibility and payouts are final and binding.
For full details on all current promotions, please visit our Promotions our, which is updated periodically.
07 Game Rules
All games at kedai168 — including slot games, live casino, table casino, Bingo, and others — are subject to their respective game rules, which can be found within each game's interface.
- Random Number Generator (RNG): All games use an independently certified RNG system to ensure fully fair and random outcomes.
- Final Decision: Game results displayed on the platform are final. In the event of any discrepancy between what is shown on your device and our server records, our server records shall prevail.
- Technical Disruption: If a game is interrupted due to a technical issue, kedai168 will endeavour to restore the state to its pre-interruption status. Should restoration not be possible, affected bets may be refunded.
- Betting Limits: Each game has set minimum and maximum betting limits. These limits may vary depending on the game and table selected.
- Live Casino Games: For live casino games, the dealer's decision is final and any live broadcast actions that have been executed cannot be reversed.
08 Player Conduct
Kedai168 is committed to providing a safe, fair, and enjoyable gaming environment for all members. As such, all players are required to adhere to the following standards of conduct:
- Fraud Prohibited: Any form of fraud, system manipulation, use of unauthorized software (bots, auto-clickers), or exploitation of platform vulnerabilities is strictly prohibited.
- Money Laundering Prohibited: The kedai168 platform must not be used for any money laundering activities or the financing of illegal activities.
- Code of Conduct: In interactive games such as Live Casino, all players are required to be respectful towards dealers and fellow players. Offensive language or abusive behaviour will not be tolerated.
- VPN Usage: The use of a VPN or any technology to conceal your actual location is prohibited and may result in account closure.
- Issue Reporting: If you discover any vulnerabilities or technical issues on the platform, please report them to our support team promptly.
Violation of any of the above conduct rules may result in a warning, temporary suspension, or permanent closure of your account, as well as the forfeiture of any balances or wins associated with the offending activity.
09 Account Closure & Suspension
Your kedai168 account may be closed or suspended under the following circumstances:
- Self-Request: You may request account closure at any time by contacting our support team. Any eligible balance will be returned after review.
- Terms Violation: kedai168 reserves the right to close an account immediately for violation of any term in this document without any prior notice.
- Suspicious Activity: Accounts showing signs of fraudulent activity, money laundering, or bonus abuse will be suspended pending investigation.
- Self-Exclusion: If you apply for self-exclusion through our responsible gaming programme, your account will be suspended for the period you specify or permanently.
- Inactive Account: Accounts inactive for 12 consecutive months may be subject to a monthly administrative fee of RM 5, until the account balance is depleted.
During the investigation period for a suspended account, any withdrawals may be put on hold until the investigation is complete. kedai168 will endeavour to resolve all investigations within a reasonable timeframe.
10 Liability Limit & Disclaimer
To the extent permitted by applicable law, kedai168 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of our platform.
- Service Disruption: kedai168 does not guarantee uninterrupted, continuous service. We are not responsible for any losses incurred as a result of technical disruptions, system maintenance, or circumstances beyond our control.
- Game Results: Game results are based on a fair RNG system. kedai168 is not responsible for any financial losses incurred by players during gameplay.
- Third Parties: kedai168 is not responsible for third-party services connected to our platform, including game providers and payment processors.
- Claims Limit: Claims against kedai168 are limited to the amount you have deposited within the 30 days preceding the claim.
The kedai168 platform is provided on an "as-is" basis. While we strive to ensure the accuracy of all information on the platform, we make no express or implied warranties regarding the accuracy, completeness, or suitability of such information.
11 Terms & Conditions Amendment
Kedai168 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time at our sole discretion.
- Notice of Changes: Any material changes to these Terms will be communicated to members via a notice on the platform or an email to your registered address at least 7 days before the changes take effect.
- Continued Acceptance: Continued use of the kedai168 platform after the effective date of any changes constitutes your acceptance of the amended terms.
- Latest Version: The most current version of the Terms and Conditions is always available on the kedai168.fun website. You are encouraged to review this page periodically.
- Applicable Law: These Terms are governed by the laws of Malaysia. Any disputes arising will be resolved through the mechanisms established under applicable Malaysian law.
12 Contact Us
If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of kedai168's services, please contact our team through the following channels:
- Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the page.
- Support Email: [email protected] (response within 24 hours on business days)
- Language: Our support team is available in both Malay and English.
For enquiries regarding your personal data privacy, please refer to our Privacy Policy ours. For support related to responsible gaming, please visit our Responsible Gaming ours, which contains useful information and support tools.
The kedai168 customer support team is available 24/7. Do not hesitate to contact us if you need further clarification on any section of these Terms and Conditions.